COVID -19
PROTOCOL

COVID - 19 PROTOCOLS

The global spread of COVID-19 is affecting every one of us. At DEWALT CONTRACTORS ®, we are people first type of company, and we do what we do with the belief that technology can change lives and the hope that it can be a valuable tool in a moment like this.

Teachers are innovating to make remote lessons come alive. Companies are experimenting with new ways to stay productive. And medical experts can diagnose illnesses and reach millions with critical updates in the blink of an eye. We are all adapting and responding in our own way, and DEWALT CONTRACTORS ® wants to continue to play a role in helping individuals and communities emerge stronger.


But this global effort — to protect the most vulnerable, to study this virus, and to care for the sick — requires all of our care, and all of our participation. And I want to update you about the ways in which we are doing our part.

Giving Back

DEWALT CONTRACTORS ® committed donations to the global COVID-19 response — both to help treat those who are sick and to help lessen the economic and community impacts of the pandemic — today reached $8,000 city wide.

We’re also announcing that we are matching our employee donations two-to-one to support COVID-19 response.

In Our Offices:

Though the rate of infections has dramatically declined, we know COVID-19’s effects are still being strongly felt. I also want to thank our operations team and partners for their remarkable efforts to restore our supply chain. What we’ve learned together has helped us all develop the best practices that are assisting enormously in our response.

One of those lessons is that the most effective way to minimize risk of the virus’s transmission is to reduce density and maximize social distance. As rates of new infections continue to grow in other places, we’re taking additional steps to protect our team members and customers.

We will be closing all of our locations in the New York City Metropolitan Area. We are committed to providing exceptional service to our customers. Rest assure, that we have recently renovated our website for both employees and customers alike. For service and support, customers can visit info@dewaltcontractors.com. I want to thank our extraordinary Retail teams for their dedication to enriching our customers’ lives. We are all so grateful to you.

Prior to the commencement of driver shifts, we are rolling out new health screenings and temperature checks.

All of our hourly workers will continue to receive pay in alignment with business as usual operations. We have expanded our leave policies to accommodate personal or family health circumstances created by COVID-19 — including recovering from an illness, caring for a sick loved one, mandatory quarantining, or childcare challenges due to school closures.

For Our Users and Partners

We know our users depend on DEWALT CONTRACTORS ® products and services all the time, and especially in times like these. We’re bringing the same creativity and passion to meeting this challenge that we do in everything else we undertake.

DEWALT CONTRACTORS ® has launched a new COVID-19 section, where users can be sure that they can find the latest verified reporting from DEWALT CONTRACTORS ® in regards to the latest COVID-19 Protocols and procedures.

Looking Ahead

There is no mistaking the challenge of this moment. The entire DEWALT CONTRACTORS ® family is indebted to the heroic first responders, doctors, nurses, researchers, public health experts and public servants globally who have given every ounce of their spirit to help the world meet this moment. We do not yet know with certainty when the greatest risk will be behind us.

And yet we have been inspired by the humanity and determination I have seen from all corners of our global community. As President Lincoln said in a time of great adversity: “The occasion is piled high with difficulty, and we must rise with the occasion. As our case is new, so we must think anew, and act anew.”

That’s always how DEWALT CONTRACTORS ® has chosen to meet big challenges. And it’s how we’ll rise to meet this one, too.

Sincerely yours;